Mobilogy. A powerful platform for mobile lifecycle management

Mobilogy solutions help telecom operators, retailers and buyback vendors to deliver revenue-generating services to their customers across multiple channels: in-store or on-device. Take advantage of Mobilogy's full suite of solutions including: diagnostics, content transfer, buyback, and apploader. Gather statistics and analysis for all activities.

When customers upgrade their mobile in-store, their expectation is to transfer all of their content to their new phone and get up and running while they wait. As phone storage capacity and usage increases exponentially, speed and convenience of content transfer is key to providing a positive in-store customer experience.

Mobilogy offers a full suite of mobile device lifecycle services including: fast content transfer, diagnostics, buyback and AppLoader, providing statistics and analysis for all activities.

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Mobilogy solutions overview

Touch2

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Touch 2 is a standalone Mobilogy platform, broadening in-store offerings and enabling complete mobility for mobile operators and retailers.

  • Dedicated portable device
  • Supports an extensive range of feature phones and smartphones
  • Leverages the speed of a wired connection and powerful on-board processing, to achieve content transfer speeds up to 1GB per minute
  • Offers the extensive range of Mobilogy services and diagnostic tests

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Desktop

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Mobilogy Desktop is a PC-based solution, offering mobile operators and retailers with multi-tasking utilisation of their existing PC infrastructure. As with Touch2, Mobilogy Desktop maintains customer privacy and security by transferring content between phones, without storing any customer data on the PC.

  • Plug-and-play, software-only solution
  • Supports an extensive range of feature phones and smartphones
  • Leverage the speed of a wired connection
  • Offers the full range of Mobilogy services and diagnostic tests
  • Minimal set up time

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Enjoy our services

Content Transfer

Seamless and secure transfer of all data from one phone to another when upgrading to a new device. Transfer options include everything from wallpaper to alarm settings, weather, photos, videos, contacts and apps, with typical transfer speeds of up to 1 gigabyte per minute.

  • More content, less time
  • Over 10.000 supported devices
  • Weekly updates for new devices

AppLoader

Create new revenue opportunities for your business and added value for your customers by installing individual apps or entire app packages to any phone automatically, without burdening WiFi or internet connections.

  • Personalised for every customer and phone
  • Every app loaded is compatible with the device
  • Automatic distribution of updates

Analytics

Gain insight into activities across your entire customer-facing operation by gathering data from all Mobilogy platforms. Analytics provide real-time reporting and statistics for each service at the regional or store level.

  • Real-time visibility across your entire retail network
  • Improve decision-making with actionable insights into KPIs
  • Understand usage trends

Diagnostics

Accurately diagnose mobile phone issues in-store. Improve the quality of service through automated device troubleshooting. Simplify phone upgrade processes to significantly reduce in-store wait times.

  • Supports over 180 software and hardware tests
  • Fast and accurate diagnostics for over 10.000 phone models
  • Resolves issues in real-time

BuyBack

Provide the most accurate valuation of consumers’ devices. Automatically and accurately identify key phone specifications, such as IMEI, device make, device model, storage capacity and operating system, eliminating the risk of human error.

  • Fast, accurate, device specs and conditions
  • Available for Android, iOS phones and Samsung phones

Wipe

Address customer reluctance to trade in their old devices, by wiping all of their content right in front of them.

  • Fully automated process to completely wipe devices in less than 5 minutes
  • Protects customers and your business from the risk of data leaks
  • Available for Android, iOS and Samsung phones

Why choose Mobilogy?

Lightning fast full content transfer, including Android to Android and iOS to iOS, providing in-store customers with a complete replica of their phones in minutes

Over 180 diagnostic tests and repair procedures, to fix the most common device issues on the spot and avoiding sending phones away for repairs

Robust solution with unified management and reporting

Support for over ten thousand phones, including day one support for newly released models

Learn more about Mobilogy solutions

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