Converged billing with real-time rating and charging, enables Telcos to create innovative, customer-centric propositions, providing differentiation in a crowded market. Invigorate is a real-time convergent subscriber billing system for Telecommunication Carriers, Mobile Network Operators (MNO’s) and Mobile Virtual Network Operators (MVNO’s).
Mobilogy Now is the market-leading cross-platform solution delivering a full suite of mobile device lifecycle services to meet your in-store needs, including Ultrafast Content Transfer, Diagnostics and AppLoader, with cloud-based analytics and licencing hosted on Amazon Web Services.
NewNet Lithium consists of a modular Short Message Service Centre (SMSC), SMS Firewall and Application Gateway (AGW), designed to overcome the obstacles of legacy SMS infrastructures. Lithium enables operators to deploy advanced messaging services, to increase revenues and reduce CAPEX/OPEX.
The PeerApp Ultraband platform, including PACache and PALive, delivers content faster to end-users and reduces network costs, while dramatically improving QoE (Quality of Experience). For mobile, cable and telecom operators who need to optimise their investments in next-generation networks, PeerApp provides open, adaptable solutions for local delivery of streaming video and other OTT content.
ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as possible, delivering accurate information and optimal response rates.
Whatever your needs, ResponseTek for Telco offers complete solutions as well as self-service options, putting you in control and providing support when you need it.
Service Gateway allows telecommunications, cable and wireless broadband providers to manage devices such as modems, routers, set-top boxes (STB) and home gateways. Deployed in a network operating centre (NOC) and integrated with operational and business support systems (OSS/BSS), Service Gateway enables remote support of subscribers. It is fully compliant with Broadband Forum standards such as CWMP/TR-069 as well as Cable DOCSIS and has been serving device management customer needs for over 15 years.
With our Multi-access Edge Computing (MEC) solutions that offer real-time insight and control of mobile data, operators will achieve greater network resource efficiency, reduced capital expenditures and deliver better customer experience.
VoltDelta is a global provider of multi-channel contact centres and directory service solutions. Our solutions are underpinned by expertise in customer experience management, voice automation, signalling, search engine and search strategies, as well as interface ergonomics combined with a deep understanding of contact centres and directory services environments.