ZephyrTel Prime. Build a smarter future with our telco software library.

ZephyrTel Prime is a revolutionary new way to unlock our library of powerful industry-specific software. With ZephyrTel Prime, we transform the value of your current support agreement into a software credit. Use it to choose solutions that’ll help scale your business, launch new initiatives and reduce technology costs.

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ZephyrTel Prime unlocks every ZephyrTel solution

ZephyrTel Prime is exclusively available to ZephyrTel customers and can be used at any time during your support term. With Prime, the amount you pay for support is used as a credit towards licences for every single solution in our library, giving you easy and low-cost access to even more software.

What essential software are you missing?

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Market-leading cross-platform solution delivering a full suite of mobile device lifecycle services to meet your in-store needs, including Ultrafast Content Transfer, Diagnostics and AppLoader, with cloud-based analytics and licencing hosted on Amazon Web Services.

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Service Gateway allows telecommunications, cable and wireless broadband providers to manage devices such as modems, routers, set-top boxes and home gateways. Service Gateway integrates with operational and business support systems and enables remote support of subscribers.

Solution details

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ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as possible, delivering accurate information and optimal response rates.

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PeerApp delivers content faster to end-users and slashes network costs, while dramatically improving QoE. For operators who need to optimise their investments in next-generation networks, PeerApp provides open, adaptable solutions for local delivery of streaming video and other OTT content.

Solution details

Get the Prime Advantage

Access Full access to our entire portfolio whenever you need it.

Added We regularly add new solutions to ZephyrTel Prime.

Value Access to software at little to no cost, so you can switch from expensive products.


What is ZephyrTel Prime?

ZephyrTel Prime is a new programme exclusively available to ZephyrTel customers that unlocks low to no-cost access to the entire ZephyrTel portfolio of products, as well as to a growing range of carefully selected solutions from our sister companies. Our customers leverage ZephyrTel Prime to enhance their current solutions, add new capabilities and reduce current cost.

What products are eligible and are offered via ZephyrTel Prime?

The current list of Prime solutions is included on ZephyrTel Software Library. The list of ZephyrTel Prime-eligible solutions grows with every ZephyrTel acquisition, and we will update the website as we continue to expand the programme with even more innovative solutions from our sister companies.

How many licences are included with Prime?

Via the Prime programme, customers with an active ZephyrTel support contract can consume licences for each solution included in the Prime programme equal to the full annual value of their paid agreement. A customer’s current ZephyrTel contract determines the available Prime credit for each of the solutions a customer may procure via ZephyrTel Prime. For example, a customer with an existing $100,000 per year ZephyrTel support agreement may access up to $100,000 worth of licences for each solution in ZephyrTel's Prime programme for as long as their agreement is active.

How do I sign up for a ZephyrTel Prime?

As a ZephyrTel customer, you’re already eligible to reap the benefits, but you need to have an active ZephyrTel Premier Support agreement. Simply browse the library, then contact your account manager when you’re ready to request software. If you’re not yet a ZephyrTel customer or you don't have a ZephyrTel Premier Support agreement in place, complete this form and one of our representatives will contact you to explain the process.

Want to start your Prime journey? Get ZephyrTel Prime today